BACK OFFICE SUPPORT
Our Back Office Support
Back office roles are important because they are essentially the backbone of the company. When back office operations run smoothly, it sets the company up for success. It also boosts productivity and helps keep costs low.
- Operations: As soon as we sign up a contract with client, we will assign one Key Account Manager as a single point of contact. And he will be visiting the site regularly
- Training: We will make Monthly/weekly training planner and ensure each and every employee will go under 4 hours of training per month. Trainings are conducted by dedicated trainers
- Quality: Our team will do the auditing once in a month and will have joint inspections with Client’s representative
- Technical team: We have well qualified technicians to take care of the machines deployed by us in client’s place. All the machines will be serviced once a month or whenever required. A special training session will be conducted by our technical manager on machinery usage
- Management Visit: Our RM, VP – Ops would be frequently visiting the sites
- HR: Our HR team members will focus on all the HR related supports and ensure all statutory benefits are being passed on to all the employees
- Procurement team: Our procurement team will do the on-site inspections on how the HK tools and materials are being stored and used, they will ensure time to time delivery of all the indented material
- Finance: All the finance related issues like billing, collection, salary payments…etc will be monitored by a dedicated resource as per our client categorization
- Compliance team We have a special compliance team which is lead by Sr. Manager, to ensure the 100% statutory documents are being maintained and produced in audits
Certificates and Awards
An ISO 9001 certified company and we also received awards from our clients for best-in-class performance. We are Trusted by Leading organisations, MNC’S and industries for their business requirement.