HOUSEKEEPING SERVICES
FORCE10 Housekeeping Services ensure speckless maintenance of your premises, bringing in hygiene by scientific approach and processes from limited office complexes to large open spaces. With an objective to support and partner with you, we help to achieve maximization of asset values, while you are free to focus on your core competencies and strategic business operations. We believe that a well-conceived, planned, organized, co–ordinated and implemented contract would go a long way in providing efficient services to our clients and provide them complete customer satisfaction by way of quality personnel, uninterrupted services, commitment to training, development and a high degree of professionalism. Below are the range of services which we provide under Facility Management services.
- Cleaning Services
- Sanitization & Dis-infection
- Pantry Support
- Pest Control
- Guest House Management
- Office Boy & Technician
Standard Operating Procedures
Our SOP is a set of step-by-step instructions designed by an expert team to help security personnel to carry out their routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing mis-communication and failure to comply with industry regulations.
Our Recruitment
The goal of all recruitment activities is to hire individuals who possess the qualifications and the motivation to accept and perform the mental and physical tasks required by their work. FORCE10 seeks individuals whose conduct, appearance, competence and integrity are beyond reproach. To facilitate the recruitment and selection of suitable individuals to a contract, FORCE10 ensures that the following policies are to be followed:
- All candidates must be of 22 to 45 years of age and the citizen of India.
- Minimum qualification of the candidate should be 8th passed from any Government certified Education Board.
- All candidates will be subject to an English, Hindi and local language competency test at the interview stage, which will be based on short reading and writing questions along with the speaking and listening test, which will be tested through the interview conducted in English, Hindi and local language.
- All candidates must be physically fit and provide a medical certificate – signed by MBBS Doctor, which will be required during joining.
- All candidates have to show their original copy of AADHAR Card during the joining.
- No candidate will get selected if he is found to be addicted to consume unauthorised things.
- Giving 3 references (2 Family members and 1 from previous organisation) is mandatory for background checks.
- All candidates must sign “Do’s and Don’ts policy” of the company, while joining.
Selection Process
Advertising, Training Centre & Own Resources
Oral Skill Test
Interview & Document Check
Shortlisting of Candidates
Background verification
Selection
Our Training Module
New Joinees will take the Induction Program for 2 Days at our Training Centre.
On the Job training is conducted at regular Intervals to evaluate the Individual’s performance.
Our Quality Assurance Team has a Joint Inspection of the Housekeeping personnel’s performance with Clients on monthly basis
Training is Given for
Manners, etiquettes and soft skill training
Physical fitness training & deployment wise job understanding
Machinery & Tools Handling
Personal care like hygiene, Uniform, etc..
Chemicals handling and risk factor among housekeeping
Examination and identification of documents
All types of statutory benefits
Register & files maintained in the department
Basic of first aid Do’s and Don'ts
Various types of cleaning schedules
Washroom maintenance
Client visits handling
Basic of ESIC, PF and other statutory
Conference room/Meeting room Maintenance
Humanity & Good Work
Our Transition Process
Client Recruitment
Site Survey & SOP
Commercial & SLA
Statutory Compliances
Staffing & Gadgets/Equipment
Training
Deployment
Assignment of Manager & Review Performance & Client Feedback
Training & Briefing
Service Review
Process Implementation
Reports & feedback
Our Reports
MMR
Site Visit Reports
Client Feedback Reports
Certificates and Awards
An ISO 9001 certified company and we also received awards from our clients for best-in-class performance. We are Trusted by Leading organisations, MNC’S and industries for their business requirement.